FAQ

Frequently Asked Questions

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  • Does the Ben Jackson Foundation cover the cost of an airline ticket or provide "free" tickets?
    • No. A Ticket Home Award is our promise to help new military members pay travel expenses for a visit home after arriving at their first permanent duty station.
    • Typically, a Ticket Home Award is worth $500 if you are coming home from somewhere in the US, and up to $1,000 if you are coming home from an overseas base.

 

  • How does a Ticket Home Award work with Funded Environmental Morale Leave (FEML) locations or with Funded Emergency Leave?
    • If a portion of your flight home takes place on a military contracted flight or is otherwise covered by the military, the amount of your award will be based on the portion of travel that you pay for. For example, if you are travelling from a base outside the United States to a location within the United States, and your travel to the United States takes place on a military contracted flighty, your trip will be considered a domestic trip worth $500.

 

  • Can I use my Ticket Home Award for past travel?
    • You are able to use you Ticket Home Award for travel that begins on or after the date you have been notified that you have received a Ticket Home Award.

 

  • Will the Ben Jackson Foundation purchase my ticket for me?
    • No, you will purchase your own ticket and we will mail you a check to apply towards the cost of your travel expenses.

 

  • What if I have already purchased a ticket but not yet travelled? Can I receive payment for my Ticket Home Award?
    • Yes, if the travel begins on or after your Award Notification date.

 

  • Is there a time limit to use my Ticket Home Award?
    • Ticket Home Award must be used before you PCS (Permanent Change of Station) UNLESS you PCS prior to making a trip home since arriving at your first duty station.

 

  • Can I use my Ticket Home Award towards family members visiting me?
    • Your Ticket Home Award must be used for a trip where you are travelling home. If there extenuating circumstances, please contact us.

 

  • Can I use my Ticket Home Award to pay for someone to travel with me?
    • Your Ticket Home Award is a set amount regardless of the cost of your travel expenses. If your travel expenses are less than the Ticket Home Award amount, you may use the extra money for other expenses.

 

  • Can I use my Ticket Home Award if I am driving home and not flying?
    • Yes.

 

  • When will I receive the money for my Ticket Home Award?
    • Once you submit your required documentation, we will mail you a check to arrive at the address you are visiting if you are travelling to an address in the United States. If you are travelling to an address outside the United States, we will mail you a check to your military address.